State Farm® Insurance Agent Mark Lopez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
AC5VB
May 28, 2026
5
out of
5
rating by AC5VB
"Mark Lopez State Farm Insurance Agent is the best. Always there to help. I have been with this agency for years."
Lupe Rivera
May 28, 2026
5
out of
5
rating by Lupe Rivera
"We already have our auto and home insurance through State Farm, and because our rates have consistently dropped over the years, we’re now looking into getting life insurance with them too. Their agents are always incredibly helpful and quick to respond whenever we need anything."
We responded:
"Lupe, thank you for your wonderful review of State Farm Agent Mark Lopez’s Team!"
Anna Lujan
May 18, 2026
5
out of
5
rating by Anna Lujan
"Vanessa was very helpful and knowledgeable 😁"
We responded:
"Anna, thank you for your wonderful review of State Farm Agent Mark Lopez’s Team!"
Harold Defreeze
May 16, 2026
5
out of
5
rating by Harold Defreeze
"I had the pleasure of working with Vanessa. She was very helpful in getting my State Farm policy. I had to reach out to her several times. Each time she was so polite and helpful. Thank you Vanessa."
We responded:
" Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mark Lopez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Albuquerque ."
Isaias Ortigoza
May 14, 2026
5
out of
5
rating by Isaias Ortigoza
"Awesome personel and affordable. Only place that doesn’t overprice insurance and gives you what you need and more"
We responded:
"Isaias, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mark Lopez’s Team!"
Victoria Chavez
May 9, 2026
5
out of
5
rating by Victoria Chavez
"Stephanie was very helpful & friendly!"
We responded:
"Hey Victoria, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! We're here for you anytime!"
Kim Switzer
May 6, 2026
5
out of
5
rating by Kim Switzer
"vanessa did a wonderful job for me with activating a new policy car and renters insurance"
We responded:
"Kim, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We're here for you anytime!"
Suprita Lokur Welling
May 6, 2026
5
out of
5
rating by Suprita Lokur Welling
"Spoke to Zachary Richardson from State Farm yesterday and he was very helpful, thoughtful and did a great job when it comes to customer service! Definitely a 5 star experience!"
We responded:
"Suprita, thank you for your wonderful review of State Farm Agent Mark Lopez’s Team!"
James D. Crookes
April 23, 2026
5
out of
5
rating by James D. Crookes
"Stephanie is easy to communicate with and makes sure all of my insurance needs are met. Highly recommend!"
We responded:
"James, thank you for your wonderful review of State Farm Agent Mark Lopez’s Team!"
ruben amador
March 3, 2026
1
out of
5
rating by ruben amador
"Policy canceled due to delayed payment. Called to reinstate within 30 days. They wanted to charge me 450, $120 more than previous. Found Geico for 280. 3+ years and didn't care less. Thats how they reward loyalty here."
We responded:
"Hello Ruben, we want to thank you for taking the time to give feedback about your recent experience. I'm very sorry we failed to meet your expectations. Your review is concerning to us. I will reach out to you and explain the how our system works. Kindest regards, Mark Lopez- Agent. "
Geraldine Turner
February 27, 2026
5
out of
5
rating by Geraldine Turner
"I want to say thanks to the insurance agent Vanessa she was very professional and . Friendly. She provided me with my quote in a timely manner I love the excellence of the customer service that was provided including an awesome quote I would recommend going to State Farm at this agency because nobody could beat their quote I received. Thanks again State Farm like a good neighbor State Farm is there,"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Lopez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
mj elsea
February 16, 2026
5
out of
5
rating by mj elsea
"Best phone call I've ever made. Vanessa was helpful, quick, patient and knowledgeable. I highly recommend Mark Lopez State Farm insurance. They saved me $100s of dollars with incredible coverage. 5 stars from this happy customer."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mark Lopez’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Angela Garcia
February 9, 2026
5
out of
5
rating by Angela Garcia
"Hello. I have been a customer with Mark Lopez, Agent since 1999. With this location, I can happily report that they have always taken care of my insurance needs including claims. At Mark Lopez State Farm location they’re not only professional, pleasant and friendly but they are like family. The staff knows you and makes you feel like family. I’ve worked with Stephanie and Vanessa for a longtime and no matter how many changes I make to my policy they always remain kind hearted and patient."
We responded:
"Greetings Angela, We appreciate the time you took to give us such a great rating! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
John Archuleta
February 9, 2026
5
out of
5
rating by John Archuleta
"Vanessa is the absolute best"
We responded:
"John, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Lopez’s Team—we are always here to help!"
Adrian lucero
February 9, 2026
5
out of
5
rating by Adrian lucero
"Vanessa is the absolute best agent to work with, so happy with her."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Victoria Castillo
February 6, 2026
5
out of
5
rating by Victoria Castillo
"Vanessa was very helpful and professional and had the answer for any questions I had. She made the process simple and easy to understand. Thank you Vanessa!"
We responded:
"Victoria, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mark Lopez’s Team—we are always here to help!"
Destiny p
January 31, 2026
5
out of
5
rating by Destiny p
"Vanessa is such a great insurance agent and has made my family and I feel comfortable from the start of getting insurance. I have grown to have a such a strong connection with her and can talk to her about any issues that come about with my policy. I totally recommend to anyone who wants coverage and to make it very stress free."
We responded:
"Destiny, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mark Lopez’s Team is just a call or email away!"
Drew Bowers
January 28, 2026
5
out of
5
rating by Drew Bowers
"Vanessa was so helpful! She got everything taken care of super quick!"
We responded:
" Thank you so much for the 5-star review of State Farm Agent Mark Lopez’s Team! We deeply appreciate your kind words here in Albuquerque . "
Theresa Saiz
January 27, 2026
5
out of
5
rating by Theresa Saiz
"Vanessa was so helpful and knowledgeable with her assistance today. She showed that she is willing to go above and beyond for all her customers, by helping me gather the info needed for my roadside assistance request and staying on the line until I got the assistance that I needed. Thank you for all your help!"
We responded:
" Hello Theresa, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Mgonzalesification
January 27, 2026
5
out of
5
rating by Mgonzalesification
"Stephanie is wonderful. She always lets me know about my savings. I highly recommend you deal with her when it comes to State Farm Insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mark Lopez’s Team. "
Katrice Grant
January 22, 2026
5
out of
5
rating by Katrice Grant
"Vanessa reached out to me to check-in at the perfect time! She was very friendly and helpful and made sure the process to get set up with insurance was fast and seamless!"
We responded:
"Thank you for the fantastic review, Katrice! We are always here to help with your insurance needs here in Albuquerque . "
Mel
October 30, 2025
1
out of
5
rating by Mel
"I dropped my insurance with them and switched over to Geico. They tried reporting me not having car insurance to the DMV, what a petty way to behave for an elderly man. Insure elsewhere."
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
Lamairah Burdex
October 22, 2025
5
out of
5
rating by Lamairah Burdex
"I have worked with Vanessa from the Mark Lopez office twice now and each time has been a pleasure and she’s has been such a big help. Car insurance is not an easy matter to navigate but you can rely on Vanessa to answer all of your questions and concerns with a warm tone and smile. Thank you again for your help Vanessa. I don’t think I will ever switch from State Farm because of her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Diane ortiz
October 21, 2025
5
out of
5
rating by Diane ortiz
"I finally met my Insurance Agent Mark Lopez. He and his staff are so friendly. They really helped me when I couldn't get help from a different agency about an accident with one of their clients. Thank you Mark, you and your staff keep up the great job you're all doing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Demethria Ballejos
October 15, 2025
5
out of
5
rating by Demethria Ballejos
"I would love to give the biggest appreciation to Vanessa she was the biggest help and took so much stress off me. Blessed to have a good team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"